Garden Grove Unified School District

LTI/SFTP integrations with Apex Learning and MajorClarity have been reset. Customers that have not already received updated credentials can contact customersupport@edmentum.com to get their integration reconnected.

Title: Users may be unable to reply or reply-all to email messages sent to Microsoft 365 groups in Exchange Online User impact: Users may be unable to reply or reply-all to email messages sent to Microsoft 365 groups in Exchange Online. More info: As a temporary alternative, impacted users may reply or reply all to email messages through user inboxes. Current status: We've initialized our fix deployment to the affected environment and anticipate the impact should be fully remediated by our next scheduled update. Scope of impact: This issue impacts any user attempting to reply or reply-all to email messages sent to Microsoft 365 groups in Exchange Online. This information may be updated as our investigation continues. Next update by: Tuesday, October 6, 2026, at 1:00 AM UTC

Title: Some users conferenced into a Microsoft Teams E911 call may not be automatically muted or able to mute themselves User impact: Users conferenced into a Microsoft Teams E911 call may not be automatically muted or able to mute themselves. More info: Users conferenced into a Microsoft Teams E911 are also unable to mute themselves and would need to leave the call. Current status: After analyzing correlation and meeting IDs provided by a subset of affected users, we've isolated a code mismatch in the components utilized when marking a Microsoft Teams call as a multi-party call is causing the code to mute participants to not be enabled as expected. We've expanded our communications to all potentially affected tenants and updated the "Title", "User impact" and "Scope of impact" fields of our communications to reflect this change as we begin rolling out a code change to remediate the mismatch. Scope of impact: Users conferenced into a Microsoft Teams E911 call and attempting to mute their audio are affected by this issue. This section may be updated as the investigation progresses. Start time: Friday, September 25, 2026, at 8:09 PM UTC Root cause: A code mismatch in the components utilized when marking a Microsoft Teams call as a multi-party call is causing the code to mute participants to not be enabled as expected. Next update by: Monday, October 5, 2026, at 11:30 PM UTC

Read&Write Windows: Text-To-Speech (warn) Read&Write Windows: Talk and type (warn) Read&Write for iOS: Safari Toolbar (warn)

We are investigating an issue impacting Assessment & Accountability services. Some customers may experience delayed or outdated data, including assessment updates, student status changes, populations, and scores. In addition, a small number of customers may experience intermittent issues loading Baseball Card (BBCard) information. Our teams are actively working to restore normal functionality and will provide updates as they become available.

We are investigating an issue impacting Assessment & Accountability services. Some customers may experience delayed or outdated data, including assessment updates, student status changes, populations, and scores. In addition, a small number of customers may experience intermittent issues loading Baseball Card (BBCard) information. Our teams are actively working to restore normal functionality and will provide updates as they become available.

We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.